FAQs
1. What types of bags do you offer?
We offer a wide range of bags including backpacks, handbags, messenger bags, tote bags, duffel bags, and more. Our collection caters to various needs and preferences.
2. Are your bags made from sustainable materials?
Yes, we are committed to sustainability. Many of our bags are crafted from eco-friendly materials such as recycled polyester, organic cotton, and vegetable-tanned leather. Look for the sustainability tags on our product pages for more information.
3. Do you offer international shipping?
Yes, we ship internationally to most countries. Shipping rates and delivery times may vary depending on your location. Please check our shipping policy for more details.
4. Do you offer customization or personalization services?
Currently, we do not offer customization or personalization services. However, some of our products may come with options for color or size variations. Please check the product description for details.
5. How can I care for my bag to ensure longevity?
Proper care can significantly extend the life of your bag. We recommend following the care instructions provided with your purchase. In general, most bags can be spot-cleaned with mild soap and water. Avoid overloading your bag and store it in a cool, dry place when not in use.
6. Are your bags waterproof?
While many of our bags are water-resistant to protect your belongings from light rain or splashes, few are completely waterproof. Please check the product description for information on water resistance levels.
7. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
8. How do I track my order?
You can track your order using the provided links for USPS or UPS on our website. Simply input your tracking number for real-time updates on your shipment’s status.
9. Do you offer wholesale or bulk purchasing options?
Yes, we offer wholesale pricing for bulk orders. Please contact our customer service team for more information and to discuss your specific requirements.
10. How can I contact customer support if I have further questions?
You can reach our customer support team via email at ikshaindian23@outlook.com or WhatsApp us on +91 63510 17993. We strive to respond to all inquiries within 24 hours during regular business hours.
11. How can I trust your website with my payment?
We understand your concerns about online scams and assure you that we prioritize the security of our customer’s transactions. While we cannot force trust, we operate with transparency and integrity. Our business thrives on the satisfaction of our clients, and we never pressure anyone into purchasing. If you’re hesitant, consider starting with a smaller item to assess our quality and service. Your comfort is our priority.
12. What payment methods do you accept?
We currently accept payments through Western Union, PayPal, and Credit Card Payments.
13. Will I incur customs taxes and duties?
Generally, you won’t face customs taxes or duties upon delivery. In rare instances, customers may be required to pay customs fees or taxes, typically ranging from $10 to $20 for certain regions like Eastern Europe or African countries.
14. Are your handbags of high quality?
Our handbags are crafted with exceptional quality materials and construction. With regular use and proper care, they can last for years without issues. Unlike low-quality replicas, our products are designed for durability and longevity.
15. Are the pictures on your website of the actual replica handbags?
Yes, all images on our website depict our replica handbags accurately. We guarantee that these are not images of genuine products but rather photographs of our replicas, ensuring transparency and authenticity.
16. Can I change or return my order if I change my mind?
We understand that preferences may change, and we offer a return option within four days of receiving your order. Customers are responsible for return shipping costs, and a $50 restocking fee applies. Please choose your items carefully to minimize returns.
17. Why is there sometimes a delay in support responses?
Our company receives a high volume of emails daily, and we strive to respond within 24 hours during weekdays. To expedite the process, please refer to our FAQ section for answers to common queries before reaching out to us directly.
18. What should I do if my package is damaged or missing?
If your package arrives damaged or is missing items, please contact us immediately. We will replace the damaged or missing items upon receipt of the damaged goods.
19. Can I request a replica product not listed on your website?
Absolutely! We can source various replica designer handbags, including brands like Louis Vuitton, Fendi, and Prada. Simply email us the model you desire, and we’ll handle the rest.
20. How can I cancel or change my order?
Contact us promptly if you need to cancel or modify your order. Failure to do so within 24 hours may result in processing and shipping as scheduled.
21. Do I need an account to place an order?
Creating an account is optional but recommended for convenient order tracking and history.